My payment was declined

If your payment didn’t go through, don’t worry — it’s usually quick to fix.

What to do next

• If you recently changed cards or bank settings, try again once your bank confirms everything is OK.
• Then email us at support@gaston.tel and we’ll help you update your billing details and confirm the payment.

When you reach out, please include:

• the email address linked to your Gaston account
• the date/time the payment failed (approximate is fine)