Gaston
Back to Help Center

Deactivating Gaston during a carrier change

If you’re changing mobile operators, the best practice is to temporarily deactivate Gaston while your new SIM / number portability is being processed.

Recommended flow

  1. Deactivate Gaston before the switch.
  2. Wait until the new SIM (or portability) is fully active.
  3. Reactivate Gaston on the new operator’s SIM.

If you’re not sure when to toggle things, contact us at support@gaston.tel and we’ll guide you.

Still stuck? Email us at support@gaston.tel.