My calls aren’t being forwarded to Gaston

When calls aren’t reaching Gaston, it’s almost always a call forwarding issue on your carrier’s side.

What to ask your mobile operator

Ask your carrier to set up conditional forwarding from your phone number to your Gaston number:

• when you’re busy
• when there’s no answer
• when you’re unreachable

Make sure they confirm these are conditional (not unconditional) forwards.

Where to find your Gaston number

You can find it:

• in the app (in your Gaston line / setup details), or
• in your onboarding email.

If you can’t find it, email us at support@gaston.tel — we’ll send it to you.